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Improve Return on Investment: Marketing Clout of Vanity Numbers

Dealer Marketing tells us to not underestimate the power of vanity numbers. Why? They state there is an increase in customer recall rates in both visual and broadcast advertisements when a business uses a Vanity Number. They indicate it can be as simple as using a Vanity Number to improve the ROI of your business.

Don’t you want to improve return on investment for your business? Vanity numbers is the answer. Need more convincing? Keep reading!… Read more » 

Failing at Customer Service? Drive Customers to Call You

According to the 2012 American Express Global Customer Service Barometer survey, the majority of Americans prefer to use the phone to communicate with the companies they do business with. The study statistics show that although technology and digital communications have evolved tremendously over the years, ‘old school’ communication is what we want for our customer service needs.

Quality personal connections still matter most: For issues like product assistance or returns, about 65 percent of customers prefer live phone or in-person assistance. For even more serious matters, that number jumps to 76 percent.Read more » 

Open Positions @ 800response – CallFinder

Looking for a job in Vermont? We’ve got over 20 years experience of providing toll-free services and Custom 800® numbers like 1-800-NEW-CARS and 1-800-NEXT-CARE.

We are hiring for several different positions here at 800response and CallFinder:

800response is located in Burlington, VT – repeatedly selected as one of the most livable communities in the country, located on Lake Champlain, and just 30 minutes to the Green Mountains for hiking and skiing…. Read more » 

Vanity Telephone Numbers: Good Business

Why are vanity telephone numbers good business? Don’t rely on what we think, rely on what major marketing companies report.

Target Marketing advocates adopting a balanced marketing approach. In other words, don’t rely on the Internet, and don’t rely on the phone. the Internet is good for business and you need a working website. However, when Google changes are websites are rated, your business website could become less visible. You need a balance of two or three marketing approaches as a good business strategy…. Read more » 

Finding Available Vanity 800 Numbers

Finding available vanity 800 numbers can be a process of guessing, which could take you too much time, or it can be a methodical process. How do you do this methodically and reduce the time you spend?

If you simply perform a Google search on the phrase “how to find vanity numbers,” you will find about 63,000,000 results. That is a lot to look through. In this search you will see companies that want to charge you just for finding a possible vanity number. You will see articles that state how difficult it is to find a vanity number…. Read more » 

6 Simple Ways to Grow Your Business

Have you been researching ways to boost sales, billings and profits?  Adding the most effective consumer response tool – an unforgettable toll-free vanity 800 number – to your advertising will get you there.  Here’s how…

A vanity 800 number will:

1. Encourage consumer action and reinforce your product/service…Read more » 

Vanity Telephone Numbers: Call Us

Vanity telephone numbers are the easiest way to say “call us” and not expect the customer to remember a telephone number. Customers are more likely to remember a word as a number, than a list of numbers. Some research tells us that individuals can only remember a list of four numbers. That is one reason we have the dash in telephone numbers. It allows individuals to remember a number of blocks of numbers.

However, people remember words longer than four letters. So, if you make your telephone number 800 plus a seven letter word, the odds are much greater that people will remember. Not sure about that? Ask friends if they can remember a seven letter word or a seven digit number. You will find that research is right – people will remember the word better than the number…. Read more » 

CallFinder-800response Provide Business Resources to Gain Customer Insights

Our sister company, CallFinder, recently made a suite of resources available to businesses that are looking to extract customer insights from their recorded calls with customers, allowing them to gain the data and knowledge they need to improve voice of customer analytics programs, and improve their operations and efficiency.

CallFinder is making their suite of free white papers available to guide businesses in using cloud-based call recording and speech analytics technology, also known as audio mining, to help them identify why customers call their business, what makes them satisfied, and what causes dissatisfaction…. Read more » 

Unique Ways To Use Call Monitoring In Business

In business, solutions to problems are a premium. Those who can come up with them are valuable to the organization as they paint the way to the future. One such solution to a multitude of issues is call monitoring.

Monitoring the business phone calls made by employees serves some obvious purposes, but there are others that you may not have thought of.

1. Looking For The UpsellRead more »