1-800-NEW-LOVE: Vanity Numbers Show Your Customers You Care!
A little homage to St. Valentine…
And, with a vanity number, you show homage to your customers.
Why?… Read more »
800response Presents the 8th Annual Bull’s-Eye Ad Awards Winners
BURLINGTON, VT – February 18, 2013 – 800response, the leading provider of Custom 800 numbers (also known as vanity 800 numbers) and web-based call tracking, announced today the winners of the 2012 Bull’s-Eye Ad Awards. The annual advertising awards program honors creative use of vanity 800 numbers like 1-800-NEW-WINDOWS and 1-800-NEXT-STEP in customers’ advertising campaigns.
2012 Bull’s-Eye Advertising Awards – 1st Place Finishers:… Read more »
Consider Vanity Numbers To Brand Your Business
You’re in your car driving down the highway. You’re out running errands, which strangely is one of your favorite activities of the week. It gives you a break from the busy atmosphere of your business and allows you to just get away with your thoughts for a little while. You’re listening to your favorite radio station. Suddenly, a commercial comes on for a product you’ve always wanted to try. You start looking for a place to pull over so you can quickly write down the phone number when they announce it. But, you’re on the highway. There’s no place to pull over. They say the phone number and you repeat it to yourself, willing yourself to remember it and write it down when you get to your destination…. Read more »
Know Who Calls Your Business (or clients) with a Vanity Number and Call Tracking
Do your clients know who their customers really are; like their call patterns, purchase trends, satisfaction level, household income and home value? Where do they tend to live? And, what time of day do they tend to call?
Call tracking services provide the accurate insights to answer many of the business questions that run through the minds of executives every day, and that are discussed during management meetings:… Read more »
800response Customers Win Advertising Awards for Use of Vanity Numbers!
Introduced in 2005, the Bull’s-Eye Ad Awards allows us to pay tribute to our customers and their agency partners for demonstrating advertising prowess in using vanity 800 numbers, the most effective response-generating method, to execute and track successful advertising campaigns. This was the 8th year of the Bull’s-Eye Ad Awards. Previous years’ winners include Window World locations, NextCare Urgent Care, CellPlus, Owens Corning, plus many other small, or local business across the country, including auto dealers, home improvement/remodeling companies, and other companies from various industries…. Read more »
Reasons Your Small Business Needs Call Recording
Call recording can be a useful business tool for many reasons. Although it is important that callers know their call is recorded and monitored, recording can offer several ways to improve the customer service experience.
Capturing Information
Call recording can allow you to collect information without asking a caller to repeat it multiple times. A recorded call can be passed along to another employee or administrator who is the most appropriate person to return the call, supporting an appropriate customer response. Also, recorded calls can allow follow-up. Lost leads can be regained, by accessing recorded return phone numbers or appropriate contact information and using it to discuss concerns with a potential client or customer.… Read more »