800response Privacy Policy

800response and its affiliates and subsidiaries (referred to as “800response,” “we,” “us,” and “our” in this policy) provide cloud-based software solutions (the “Software”). The Software includes storage components and enables entities to manage the information collected from customers to ensure quality customer experiences. With respect to the Software, 800response has different privacy-related requirements detailed in our customer agreements and, as such, the customer agreement shall prevail over this Policy in the event of conflicting language.

This Privacy Policy (the “Policy”) describes Our policies and procedures on the ways in which Your information received, collected, used, or accessed through our Website (“Website” refers to 800response, accessible from 800response.com), as well as your rights with respect to your information, including your choices regarding the use, access, and correction of and to your information when You (referred to as either “You” or “Your” in this Policy) use this Website, and tells You about Your privacy rights and how the law protects You.

In order to ensure your privacy, the information we collect is used only in the manner and for the purposes described below. We use Your Personal data to provide and improve the Website. By using the Website, You agree to the collection, use, disclosure, and transfer of your information in accordance with this Privacy Policy. If you do not consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this website.

Disclaimer

The 800response website and extranet may be operated on servers contained within the United States and, as such, any information you provide to us, including personal information (as defined below), may be transferred to and processed in the United States. Your access to and use of these websites shall be deemed to be your complete, unconditional consent to our transfer, processing, and use of such information in accordance with this Policy. Please note that if you are located outside of the United States and are purchasing our cloud services you will have the opportunity to select the utilization of cloud servers in an appropriate geographic region at the time your initial order is placed.

We take privacy seriously and can be reached via our Contact Form.

You can also download a copy of our privacy policy here: 800response Privacy Policy

Last Updated: May 26, 2021

Collection of Personal Data

While using this Website, We may ask You to provide Us with certain personally identifiable information in order to allow the download of documents, completion of contact information forms, access to the extranet, attendance at webinars, or registration for certain 800response events that can be used to contact or identify You.

Personally identifiable information may include, but is not limited to:

Only the domain name, but not the e-mail address of visitors to our site.
The email addresses of those who communicate with us via e-mail, and who complete a contact form.
Aggregate information on pages accessed.
Information volunteered by the visitor.

By completing a contact form, including your email address, you are automatically subscribed to our electronic newsletter and will receive a monthly communication from us. When you fill out a contact form on this site, we will not share your information outside of 800response. To unsubscribe from this electronic newsletter, simply click the Unsubscribe button at the bottom of the message and you will automatically be opted out of receiving future email marketing from us.

Privacy Obligation for Minors

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third-party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is between 13 and 16 years of age or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt out of future sales at any time. To exercise the right to opt out, You (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Security of Personal Information

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Scope and Use of Personal Information

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the Services when necessary, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend to and manage Your requests to Us.
To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and Your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third-party websites to You after You visited our Service, and to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
With other users: when You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Miscellaneous: From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward.

If you do not want to receive e-mail from us in the future, please let us know by contacting us with the message “REMOVE”.

Anti-Spam Policy: To ensure that 800response complies with the CAN-SPAM Act, we have developed the following anti-spam policy:

Any e-mail sent by or on behalf of 800response that advertises a product or service to a recipient with whom 800response does not have an existing business relationship must comply with the following standards:

All e-mail messages must identify themselves as an advertisement. The subject line and content should be clear and not misleading. The exception to this rule is if the message is sent upon “affirmative consent” (e.g., an opt-in relationship).
All e-mails must include an opt-out process. Every commercial email message must include a clear and conspicuous notice that the recipient may opt out of future e-mails along with a mechanism for opting out of future communication from 800response. This opt-out function must continue to work for at least 30 days.
All e-mail messages must include a postal mailing address for 800response. Every commercial email message must include the Sender’s valid physical postal mailing address.
The e-mail may not contain any false or misleading transmission information. Headers (such as the “From” or “To” line) that are technically accurate but misrepresentative of the message’s true origins are prohibited.
The e-mail may not contain any deceptive subject headings. Subject headings that mislead the recipient as to the true nature of the message’s content are prohibited.
E-mail transmissions after objection are prohibited. You cannot send a message to a recipient more than 10 days after the recipient has opted out of the list.
800response shall not use e-mail addresses that were collected from the Internet without permission or that were compiled by automated means.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Personal Information

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Processing Personal Information

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Website in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Website.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt out of having made Your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Behavioral Remarketing

The Company uses remarketing services to advertise to You after You accessed or visited our Website. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Website so that We can improve our Website to reflect Your interests and serve You advertisements that are likely to be of more interest to You.

These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Website in accordance with their Privacy Policies and to enable Us to:

Measure and analyze traffic and browsing activity on Our Website
Show advertisements for Our products and/or services to You on third-party websites or apps
Measure and analyze the performance of Our advertising campaigns

Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:

You may opt out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Website. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies. Certain features of our Service may use locally stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available on the Adobe Flash Player General Information page.
Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third Parties

Purpose: These Cookies are used to track information about traffic to the Website and how You use the Website. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device You use to access the Website. We may also use these Cookies to test new pages, features, or new functionality of the Website to see how Our users react to them.

Targeted Advertising and Ad Server Networks

We (or our third-party service providers) may send users targeted ads, based on your location and activities within our Site and your use of our Services. We may also participate in third-party ad networks and allow third parties to use cookies, pixel tags, and other tracking technologies on our Site to collect usage information, display targeted ads to you on our Site and on third-party sites, and track the effectiveness of advertising campaigns. These third parties may be able to associate the information they collect with other information they have about you from other sources.

You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members.

California Privacy Rights

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good-faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

Category A: Identifiers.

Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.

Collected: Yes.

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Collected: Yes.

Category C: Protected classification characteristics under California or federal law.

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Collected by the Company: No.

Category D: Commercial information.

Examples: Records and history of products or services purchased or considered.

Collected: No.

Category E: Biometric information.

Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Collected: No.

Category F: Internet or other similar network activity.

Examples: Interaction with our Service or advertisement.

Collected: Yes.

Category G: Geolocation data.

Examples: Approximate physical location.

Collected: No.

Category H: Sensory data.

Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

Collected: No.

Category I: Professional or employment-related information.

Examples: Current or past job history or performance evaluations.

Collected by the Company: No.

Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Collected: No.

Category K: Inferences drawn from other personal information.

Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Collected: No.

Under CCPA, personal information does not include:

Publicly available information from government records
Deidentified or aggregated consumer information
Information excluded from the CCPA’s scope, such as:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
- Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

Directly from You. For example, from the forms You complete on our Service, and preferences You express or provide through our Service.
Indirectly from You. For example, from observing Your activity on our Service.
Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to deliver targeted advertising to You, or other third-party vendors that We use to provide the Service to You.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA), which may include the following examples:

To operate our Service and provide You with our Service.
To provide You with support and to respond to Your inquiries, including investigating and addressing Your concerns and monitoring and improving our Service.
To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
For internal administrative and auditing purposes.
To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Sale of Personal Information

As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:

Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category F: Internet or other similar network activity

Share of Personal Information

We may share Your personal information identified in the above categories with the following categories of third parties:

Service Providers
Our affiliates
Our business partners
Third-party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You

Sale of Personal Information of Minors Under 16 Years of Age

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes, and share of personal information. Once We receive and confirm Your request, We will disclose to You:
- The categories of personal information We collected about You
- The categories of sources for the personal information We collected about You
- Our business or commercial purpose for collecting or selling that personal information
- The categories of third parties with whom We share that personal information
- The specific pieces of personal information We collected about You
The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us.
The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from Our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
- Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement if You previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:
- Denying goods or services to You
- Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
- Providing a different level or quality of goods or services to You
- Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

By phone number: 1-800-639-7253
By mail: 38 Eastwood Drive, Suite 401, South Burlington, VT 05403

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if we cannot:

Verify Your identity or authority to make the request
And confirm that the personal information relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.

For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.

Do Not Sell My Personal Information

You have the right to opt out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt out, please contact Us.

The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If You wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, You may do so by following the instructions below.

Please note that any opt-out is specific to the browser You use. You may need to opt out of every browser that You use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

The opt-out will place a cookie on Your computer that is unique to the browser You use to opt out. If You change browsers or delete the cookies saved by Your browser, You will need to opt out again.

Mobile Devices

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
“Limit Ad Tracking” on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Links to Third Party Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Social Media

800response websites include or may include social media features, including without limitation YouTube videos and links to Facebook, Twitter, and LinkedIn. These features may collect your IP address, and which page you are visiting on our website, and may use cookies to allow the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with and use of these social media features shall be governed by the privacy policies of the company providing the feature.

Opt-Out Amendment, and Retention of Data

The Company may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Website, or We are legally obligated to retain this data for longer time periods.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward.

If you do not want to receive e-mail from us in the future, please let us know by contacting us with the message “REMOVE.”

Privacy Policy Modifications

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions, comments or complaints about the site or any of our services, please write to us at:

800response
38 Eastwood Drive, Suite 401
South Burlington, VT 05403
1-800-639-7253

800response Trademark Acknowledgments

ABC is a registered trademark of ABC, Inc. Accord is a registered trademark of American Honda Motor Company, Inc. Acura is a registered trademark of Acura Division of American Honda Motor Company, Inc. Apple is a registered trademark of Apple Computer, Inc. Audi is a registered trademark of Audi Ag, Ingolstadt. Benz is a registered trademark of DaimlerChrysler AG. BMW is a registered trademark of BMW AG, Munchen Deutch Land. Buick is a registered trademark of General Motors Corporation. Caddy and Cadillac are registered trademarks of General Motors Corporation. Casio is a registered trademark of Casio Computer Co., LTD. CBS is a registered trademark of CBS Broadcasting, Inc. Chrysler, Jeep, Dodge and Ram are registered trademarks of Chrysler Group LLC. Ferrari is the registered trademark of Ferrari S.p.A. Fiat is a registered trademark of Fiat Auto SpA. Ford is a registered trademark of Ford Motor Company. GM and GMC are registered trademarks of General Motors Corporation. GNC is a registered trademark of General Nutrition Corporation. Honda is a registered trademark of American Honda Motor Company, Inc. Hummer is a registered trademark of General Motors Corporation. Hyundai is a registered trademark of Hyundai Motor Company. Infiniti is a registered trademark of Infiniti Division-Nissan of North America. iPhone is a trademark of Apple Inc. Isuzu is a registered trademark of Isuzu Motors America LLC. Jaguar is a registered trademark of Jaguar Cars, Inc. Keds is a registered trademark of The Keds Corporation. Land Rover is a registered trademark of Land Rover North America, Inc. Lexus is a registered trademark of Lexus Division of Toyota Motor Sales, U.S.A. Lincoln is a registered trademark of Ford Motor Company. Mazda is a registered trademark of Mazda North American Operations. Mercedes is a registered trademark of DaimlerChrysler AG. Mini is a registered trademark of BMW AG, Munchen Deutch Land. Mitsu and Mitsubishi are registered trademarks of Mitsubishi Motors North America. NBC is a registered trademark of National Broadcasting Company, Inc. Nissan is a registered trademark of Nissan North America, Inc. Pearle is a registered trademark of Pearle Vision, Inc. Porsche is a registered trademark of Dr. Ing. H.c.F. Porsche AG. Reebok is a registered trademark of Reebok International, Ltd. Rolls is a registered trademark of Rolls-Royce plc. Saab is a registered trademark of Saab Cars, U.S.A., Inc. Scion is a registered trademark of Toyota Motor Corp. Sony is a registered trademark of Sony Corporation of America. Subaru is a registered trademark of Subaru of America. Suzuki is a registered trademark of American Suzuki Motor Corporation. Toyo is a registered trademark of Toyota Motor Corporation. Volks, V-Dub, and Volkswagen are registered trademarks of Volkswagen of America, Inc. Volvo is a registered trademark of AB Volvo. Whirlpool is a registered trademark of Whirlpool Corporation. There is no relationship between 800 Response or any of its affiliates and the aforementioned Companies.

The following 800 numbers are registered trademarks of 800 Response and/or its affiliates: 1-800-GREAT-CARE®, 1-800-NEW-AUTO®, 1-800-NEW-BABY®, 1-800-NEW-BANK®, 1-800-NEW-BATH®, 1-800-NEW-BIKE®, 1-800-NEW-BOAT®, 1-800-NEW-CAREER®, 1-800-NEW-CARS®, 1-800-NEW-CASH®, 1-800-NEW-CELL®, 1-800-NEW-CREDIT®, 1-800-NEW-DEAL®, 1-800-NEW-FILM®, 1-800-NEW-FLOOR®, 1-800-NEW-GLASS®, 1-800-NEW-GOAL®, 1-800-NEW-HEALTH®, 1-800-NEW-HEAR®, 1-800-NEW-HELP®, 1-800-NEW-HOME®, 1-800-NEW-HOUSE®, 1-800-NEW-IDEA®, 1-800-NEW-JOBS®, 1-800-NEW-KEYS®, 1-800-NEW-LAWS®, 1-800-NEW-LENS®, 1-800-NEW-LINE®, 1-800-NEW-LOAN®, 1-800-NEW-LOOK®, 1-800-NEW-MONEY®, 1-800-NEW-PART®, 1-800-NEW-PATH®, 1-800-NEW-RATE®, 1-800-NEW-RIDE®, 1-800-NEW-RING®, 1-800-NEW-ROOF®, 1-800-NEW-ROOF®, 1-800-NEW-ROOM®, 1-800-NEW-SELF®, 1-800-NEW-SERVICE®, 1-800-NEW-SMILE®, 1-800-NEW-START®, 1-800-NEW-TALK®, 1-800-NEW-TEETH®, 1-800-NEW-TEMP®, 1-800-NEW-TIRE®, 1-800-NEW-TOYS®, 1-800-NEW-TRAINING®, 1-800-NEW-TRUCK®, 1-800-NEW-TUBS®, 1-800-NEW-VISION®, 1-800-NEW-WINDOW®, 1-800-NEXT-CALL®, 1-800-NEXT-CAR®, 1-800-NEXT-CARE®, 1-800-NEXT-DAY®, 1-800-NEXT-STEP®, 1-800-NEXT-WINDOW®, 1-800-PREOWNED®, 800 NEW WHEELS®.

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