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The Art of Lead Generation: From Click to Call to New Sales

While you may not think of lead generation as an art, you certainly recognize its value when the end of the quarter is closing in and you haven’t met your sales goals. At 800response, we specialize in the art of lead generation, and that includes finding new ways to increase incoming calls to your business.

Strong lead generation tactics should always include these infamous “low-hanging fruit” leads. Prospects who take the time to call and engage in a personal conversation are clearly more valuable and easier to convert than a visitor on your website. But how do you ensure those prospects make the call? With a click to call button of course…. Read more » 

Vanity Toll Free Numbers Help Home Improvement Businesses Spring Forward

Spring is back! For many people that means flowers, butterflies, and other signs of new life. And it means new revenue opportunities for home improvement businesses. Homeowners often turn to professionals to help with their spring/summer projects. So how can you guarantee they’ll reach out to your home improvement business?

One way is to use vanity toll free numbers in your marketing campaigns. Vanity numbers are proven to have a higher recall rate than numerical numbers. People tend to remember them days, weeks, or even months after seeing or hearing them. No wonder they boost lead generation and increase inbound calls by 25-50%. A vanity number also helps build your brand…. Read more » 

Call Tracking with Local 800 Numbers

But how do you use call tracking with local 800 numbers? This post will tell you everything you need to get started.

There are several ways to track campaign performance, depending on the type of advertising you use and the call-to-action (CTA) in your ads. For example, if you run online ads, like pay-per-click (PPC) campaigns or banner ads, you can use unique toll-free numbers to track clicks and incoming calls. But, if you run traditional ads, like radio or billboard campaigns, you’ll want to use a more memorable phone number. … Read more » 

You Need Call Tracking if You’re in One of These 5 Industries

The home improvement industry is highly competitive, and these businesses need an edge when acquiring customers. Using a call tracking number informs business owners on the best places and times to reach people with their ad campaigns for optimal results. And consumer profiles provides more in-depth data on callers to help businesses identify and market to their ideal customer, giving them a leg up on the competition.

Franchises (or any business with multiple locations) need to ensure that their customers reach the right location when they call. A call tracking solution with a geo-based routing option can best achieve this goal. Geo-based routing consistently sends callers to the correct location accurately and seamlessly. Call tracking solutions also provide franchisees with visibility into peak caller times, allowing them to adjust staffing levels as necessary…. Read more » 

800response Is Expanding!

While we are still located in the bustling city of South Burlington (well, bustling for Vermont), you can find our new offices at the following address:

We hit so many milestones during our stay on Williston Road, and we look back fondly on the memories we made with our customers and coworkers over the years. Now as we look to the future, we embrace this momentous growth with excitement and gratitude for those who helped us get here. And we look forward to expanding our role in helping your business grow with our popular vanity numbers and fully-integrated solutions…. Read more » 

How to Use Customer Analytics to Identify Buyer Intent

Understanding buyer intent presents a challenge for nearly all businesses. You’re trying to meet people at each stage of their purchasing journey, and then take the right steps to turn them into loyal customers. And with so many distractions and competition out there, this can seem like a monumental effort.

Fortunately there are ways to make this endeavor less stressful. This short post explains how customer analytics tools help you identify buyer intent while making lasting connections with your customers…. Read more » 

19 Customer Experience Statistics You Need to Know in 2022

Customer experience, often referred to as CX, is the aggregate of every experience your customer has with your business or brand–from brand perception in ad campaigns to purchasing convenience to return policies and conversations with customer service agents, all the way down to data security. Ultimately, the customer experience is shaped by every interaction during the customer journey, and it is often the decision-maker for a customer waffling between spending hard-earned cash on your business, or the one next door…. Read more » 

5 Simple Tricks to Attracting New Customers in 2022

So we wanted to share some ways your business can use 800response to generate more sales in the new year. Here are five simple tricks to attracting new customers in 2022.

To have a successful business, it is imperative that you give people an easy way to contact your business immediately after hearing your commercial or seeing your ad. The best way to do this is with a toll-free vanity number. Initiating a phone call with a memorable number means you are one step closer to a sale. … Read more » 

Improve Sales Conversions with Consumer Profiles

Consumer Profiles provides essential information on each inbound caller with specific data points, such as age and income range, marital status, home value range, presence of children, and much more. This data helps build a comprehensive analysis of every caller, which can be applied in many ways. In this post, we’ll cover three of those.

Call Tracking is a very effective tool for knowing when and where to advertise for best results. But Consumer Profiles takes call tracking a step further for even more effective campaigns. Consumer Profiles provides in-depth data on every caller so you know exactly who is more likely to respond to your advertising efforts. … Read more » 

6 Reasons Customer Interaction Analytics Will Grow Your Business

It’s no secret that customer service and the customer experience are now the key differentiators between competing businesses. That’s why companies spend a lot of money on gathering customer data. But the most successful companies know how to use that data to ensure customer satisfaction and understand what motivates their customers.

Kohler is a good example of a company that used customer insights to better understand their customers and give them what they want. Not only did this help Kohler provide better customer service; it also gave them an opportunity to capitalize on the insights they gained to help grow their business…. Read more »