Call Routing | Phone Call Routing Software | 800response
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Advanced Call Routing

Make sure your customers can reach you every time they call, no matter where they are.

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Lead Tracking isn’t complete without call routing

Why bother tracking calls to monitor ad performance if you aren’t routing callers to your business?

Geo-based call routing ensures that your callers reach the right location when they’re trying to reach your business, with every phone call.

No matter how many locations your business has, or how many inbound calls you receive, 800response can provide all of your call routing needs.

How Geo-based Smart Call Routing Works

Geographic routing of phone calls starts as soon as a person dials a phone number. Our call routing technology detects the physical position of the caller and uses their location information to route the call appropriately, and according to the rules a business sets.

Set your call to route by:

  • Area code and/or phone number exchange
  • County and/or zip code
  • Closest business location to caller

No matter what type of phone your customers are calling from—landline or mobile—with Geo-Based Smart Routing, we will route callers accurately, seamlessly, and quickly – with no caller action needed.

Dedicated Service from Experienced Analysts

We offer a wide range of advanced call routing tools to handle your incoming phone calls. Our experienced routing analysts will work with you to determine which solution is most effective based on the size of your business, the number of locations you have and their proximity to each other, and anything else you need to ensure accurate call routing.

Benefits of Geographic Smart Routing from 800response

  • Accurate, geographic routing of every phone call, every time
  • Improved connection rates and decreased hold times and transfers
  • Superior customer experiences
  • Satisfied callers and customers
  • Increased sales and revenues

Additional Advanced Call Routing Solutions

Here are just a few of the routing options we provide with our lead tracking solutions. We’re happy to develop customized routing arrangements to meet your specific needs.

  • Mobile call routing
  • Percent allocator
  • Exchange routing
  • Call prompt routing
  • Zip code routing
  • Closest location routing
  • Enhanced closest location routing

What Our Customers Are Saying

  • One of the most professional teams I have had the pleasure of working with. They are always available to address your concerns by phone and email. Their platform is an easy to use system for all of your phone routing and tracking needs.

    thumb Brock Hartsock
  • Mariann Carlson is an excellent representation of support, professionalism and response. She is also a breath of fresh air! Love working with her.

    thumb Lisa Stratton
  • Dawn from 800response is the best! She has been available to support our team every step of the way! I am very happy with 1-800response as it allows me to listen to my staffs conversations and guide them to better customer service interactions. Thank you! Rhonda Schmig

    thumb Rhonda Schmig
  • I work for iHeartMedia and the success for my clients is my number #1 priority. I couldn't be happier with the service from Scott Muir at 800response, and most importantly the results that his product delivers. We've worked on multiple projects together. The importance for your business to stand out among your competitors, and the ease for your customers to contact you, is paramount.

    thumb Kris Carlisle
  • Wonder Showers & Baths, Inc uses 800response because they provide excellent customer service and always very responsive!

    thumb Wonder Showers and Baths, Inc
  • As a radio copywriter and marketing analyst, vanity phone numbers from 1-800 RESPONSE has been SO valuable for me and for my clients. Common ten digit phone numbers in radio commercials are deadly and unmemorable. But the results that I get for my business clients with an 800 number from 800-RESPONSE show direct results. Also it creates a brand that gets extended to company logos, vehicles, websites, etc. And these 800 numbers can lay right over existing numbers without any buyer confusion. So when someone is listening to a commercial on the radio, in their car or at home, all they have to do is say "Siri or Alex, call this 800 number" Great instant, memorable connectivity and more sales. Bob Sherman, Senior Acct Exec, Great Eastern Radio

    thumb Bob Sherman
  • We have used 800 Response for years. First to manage our toll-free number, and now with Callfinder. They are helping us take our customer service to the next level. Hearing your calls improves their quality. Callfinder helps us so much.

    thumb Jenn Chavez
  • This is an awesome product for helping to grow a business. Highly recommend! Very user friendly

    thumb Darlene Tate
  • This company and the people that work there are always so nice to work with. You can basically expect perfection from 800 response and their staff.

    thumb Andrew Eiler
  • Great program for calling tracking 800 and other toll free numbers. They even have call analytics program that works great for find key phrases in a call.

    thumb Joseph Dom