Call Monitoring

Missed Call Monitor Alerts

Recapture missed calls and leads before they go cold with real-time missed call monitor alerts.

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Never Miss a Call Again

Every business misses calls from time to time. Callers get a busy signal, a ringing phone goes unanswered, or the caller hangs up before you reach the phone. These missed opportunities are costly and can be difficult to recapture.

Learn about all of our call monitoring tools and how they can help you reduce churn, improve ROI, and improve the customer experience.

Instant Notifications

With instant email or SMS messages, you can quickly react and recapture those lost leads.

Schedule Alerts Any Time

Schedule missed call alerts for any combination of days, times, toll-free numbers, and ring-to numbers.

Alert Multiple Contacts

Send alerts to multiple contacts in your organization for full lead coverage at all times.

Turn Lost Leads Into Sales

Recapture lost leads in real-time, and turn those missed prospects into sales.

My experience with 800response and CallFinder has been an absolute pleasure. They were completely invested in tailoring their product to suit our needs. My name is Erin Carmona. I am the Director of First Impressions for We help dental practices make the most of every opportunity that comes into their practice through marketing ventures and getting their phone to ring. Prior to working with 800response, I was spending an exorbitant amount of time reviewing calls. It was incredibly difficult to keep up and to provide our practices with timely data and with actionable data. We were not giving our practices that immediate data so that they could make immediate change and make the most of the next first impression call they came into practice. 800response and CallFinder has enabled Best Dental Care to monitor the calls in a less subjective way. We use the 800response side to attract calls, to tag calls, to listen to the calls. And then, we use CallFinder reporting as well as the scorecard dashboard. We are just now starting to use the insight dashboard. Being able to see how much silence there was on the call, which side of the call, the amount of overtalk in the call. So, not just the score is important, but it’s that experience. And those insights are helping us see how we can help improve the experience. We’re very excited about where that’s going to take our agents in the future. I feel like we have a better finger on the pulse of what’s happening on the frontline, so that the patient is getting a better experience every single time they call. Empathy and putting yourself in that patient’s shoes is key. Relationships with our customers are what keep them coming back. We’re excited to have our agents take more ownership of their calls by being able to log in and see the reports. It’s that instant gratification for them and their ability to monitor their own performance, which has just been a huge game changer for us. I would absolutely recommend 800response and CallFinder. I think in this day and age, any large corporation that shows the amount of care that they do is absolutely worth doing business with. It’s been a great experience overall.

800response + BestDental

We offer so much more than vanity numbers. Watch our video testimonial to learn how Best Dental used call data with actionable insights to improve the patient experience on every call.

  • Gain 100% visibility into all calls
  • Improve the customer experience
  • Significantly reduce call QA time
  • Enhance sales training
  • Train agents to show empathy
  • Quickly identify common issues

Do you have any questions?
Feel free to contact us anytime.

Everything You Need to QA Calls

Browse our call monitoring tools to learn more about how to improve your call QA so you can improve CX and everything else.

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Recoup Lost Leads With Missed Call Alerts

Real-time Missed Call Monitor proactively alerts you of missed incoming calls to your 800 phone numbers with email or SMS messages. With instant missed call notifications, you can quickly react and recapture those lost leads. Use Missed Call Monitor to recapture lost leads in real time, and turn missed prospects into sales.

  • Follow up with lost prospects within minutes
  • Alert multiple contacts for full lead coverage
  • Schedule monitors for any combination of days or times
  • Works with toll-free numbers, and ring-to numbers

Hear From Our Agency Clients

Our clients’ results have been amazing since we’ve put the vanity numbers and tracking services in place. They’ve grown exponentially, with sales increasing by 213%, and the number of employees growing by 270%.

Michelle Price-Taglialatela


By activating multiple vanity numbers, we can track which specific media outlets generate the most leads, and track the source of our callers and how effectively our advertising campaigns elevate brand awareness in our market.

Seth Selesnow


Recent Blog Posts

Check out our recent blog posts for tips and tricks on improving CX and more.

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