Call Tracking

Measure Campaign Performance with Call Tracking Services for Custom 800 Numbers

Which radio spot brought in the most calls? How many calls did our latest TV commercial bring in? When are most of our listeners calling? These are just a few questions you can answer with Custom 800 numbers and Phone Call Tracking tools.

Call Tracking detail reports, Call Summaries, and Call Monitoring tools are the key to understanding which advertising efforts are most effective in generating leads and sales on your vanity phone numbers.

Our real-time call tracking and monitoring tools are the keys to understanding which advertising efforts are most effective in generating leads and sales. With 18 real-time call reports, you’ll gain precise information on your incoming callers, capture details to monitor exactly where callers are located, access caller addresses and demographics, and discover when your customers are most likely to contact your business.

With vanity 800 phone numbers from 800response, not only will you get More Calls, More Sales and More Profits, you’ll also gain business intelligence!

Learn more about the power of call tracking and monitoring solutions from 800response in this short video!

Call tracking and call monitoring services from 800response allows your business to:

  1. Obtain details on each call to monitor exactly where your callers are located, and what advertising initiative
    brought them to you.
  2. Access and listen to call recordings, capture addresses & demographics, and organize your calls.
  3. Recapture lost leads with real-time Missed Call Monitor alerts.
  4. Create automated quality scorecards with CallFinder® speech analytics.
  5. Export call data to sort on specifics and extract critical information, plus sync with your CRM.
  6. Pinpoint the calls that matter most to your business with CallFinder® – our proprietary speech analytics application – and save time and resources. Request our white paper, Speech Analytics Will Transform Your Business: Seven Common Business Goals and Speech Analytics Solutions.

Gain Insightful Data with Tracking Analytics

Call Detail Reports

Detailed tracking reports give you a 30,000 foot view of your call volume with in-depth details, provides call addresses and demographics, and identifies first time, unique, and repeat callers. The series of Call Detail reports include:

  • Executive Snapshot
  • Call Detail
  • Caller Addresses and Demographics
  • First Time, Repeat, & Unique Callers Detail
  • Missed Calls Report
  • Top Area Codes, Cities, Exchanges, & Ring-to Numbers

Call Summary Reports

Summary reports consolidate and report calls by campaign, media types, county, call duration, and other metrics to help you better target your campaigns. Summary Reports include:

  • Campaign & Media Summaries
  • Daily & Hourly Call Summaries
  • Zip Code & County Call Summaries

Demo the call tracking reports.

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What Our Customers Are Saying

This is the most incredible service ever. And it’s so easy. One time I sent a fax to some companies listed in the Yellow Pages – totally cold prospects – saying I had 1-800-NEW-VISION and 200,000 listeners. By the time I got back to my desk, the phone was ringing. 800response is a beautiful thing.

Cory Cuddeback – Agency Partner