Call Tracking | Phone Call Tracking Software | 800response
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Call Tracking

Track & improve campaign performance by assigning a unique tracking number to each of your marketing campaigns.

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Benefits of Call Tracking

Ranging from small and mid-sized businesses to large, multi-location dealer networks and franchise systems, we help businesses boost and optimize new customer acquisitions and interactions, measure and track campaign performance, and monitor the Customer Experience.

Capterra Shortlist for Call Tracking Feb-21
Software Advice Customer Support for Business VoIP Nov-20

Measure Campaign Performance with Call Tracking

Our call tracking and lead analytics tools are key to understanding which advertising campaigns are generating leads and giving you the best ROI on your ad spend.

With our real-time call tracking reports, you get the latest information on your incoming callers. Capture details to monitor exactly where callers are located, access caller addresses and demographics, and discover when your customers are most likely to contact your business.

Why use call tracking with 800response

  • Know exactly which advertising campaigns brought new callers to you
  • Access and listen to call recordings with call detail reports
  • Understand why callers are contacting you to create better marketing strategies
  • Get the right customers to your business with advanced call routing
  • Recapture lost leads with real-time Missed Call Monitor alerts.
  • Export call data and extract critical information to sync with your CRM.

Gain Insightful Data with Tracking Analytics

Your business happens in real-time. Your data should, too!

Call Detail Reports

Detailed tracking reports give you a 360-degree view of your call volume with in-depth details. This report provides caller addresses and demographics, and identifies first time, unique, and repeat callers. The series of Call Detail reports include:

Call Detail Reports Include:

  • Executive Snapshot
  • Call Detail
  • Caller Addresses and Consumer Profile Demographics
  • First Time, Repeat, & Unique Callers Detail
  • Missed Calls Report
  • Top Area Codes, Cities, Exchanges, & Ring-to Numbers

Learn more about the power of call tracking solutions from 800response in this short video.

Call Summary Reports

Summary reports consolidate and report calls by campaign, media types, county, call duration, and other metrics to help you better target your campaigns. Summary Reports include:

  • Campaign & Media Summaries
  • Daily & Hourly Call Summaries
  • Zip Code & County Call Summaries

What Our Customers Are Saying

  • One of the most professional teams I have had the pleasure of working with. They are always available to address your concerns by phone and email. Their platform is an easy to use system for all of your phone routing and tracking needs.

    thumb Brock Hartsock
  • Mariann Carlson is an excellent representation of support, professionalism and response. She is also a breath of fresh air! Love working with her.

    thumb Lisa Stratton
  • Dawn from 800response is the best! She has been available to support our team every step of the way! I am very happy with 1-800response as it allows me to listen to my staffs conversations and guide them to better customer service interactions. Thank you! Rhonda Schmig

    thumb Rhonda Schmig
  • I work for iHeartMedia and the success for my clients is my number #1 priority. I couldn't be happier with the service from Scott Muir at 800response, and most importantly the results that his product delivers. We've worked on multiple projects together. The importance for your business to stand out among your competitors, and the ease for your customers to contact you, is paramount.

    thumb Kris Carlisle
  • Wonder Showers & Baths, Inc uses 800response because they provide excellent customer service and always very responsive!

    thumb Wonder Showers and Baths, Inc
  • As a radio copywriter and marketing analyst, vanity phone numbers from 1-800 RESPONSE has been SO valuable for me and for my clients. Common ten digit phone numbers in radio commercials are deadly and unmemorable. But the results that I get for my business clients with an 800 number from 800-RESPONSE show direct results. Also it creates a brand that gets extended to company logos, vehicles, websites, etc. And these 800 numbers can lay right over existing numbers without any buyer confusion. So when someone is listening to a commercial on the radio, in their car or at home, all they have to do is say "Siri or Alex, call this 800 number" Great instant, memorable connectivity and more sales. Bob Sherman, Senior Acct Exec, Great Eastern Radio

    thumb Bob Sherman
  • We have used 800 Response for years. First to manage our toll-free number, and now with Callfinder. They are helping us take our customer service to the next level. Hearing your calls improves their quality. Callfinder helps us so much.

    thumb Jenn Chavez
  • This is an awesome product for helping to grow a business. Highly recommend! Very user friendly

    thumb Darlene Tate
  • This company and the people that work there are always so nice to work with. You can basically expect perfection from 800 response and their staff.

    thumb Andrew Eiler
  • Great program for calling tracking 800 and other toll free numbers. They even have call analytics program that works great for find key phrases in a call.

    thumb Joseph Dom