Matt Racine joined 800response in 2000 as a Software Architect and built the basis of the telephony platform, including integration of the telecom switch and IVRs, that 800response client call traffic transits today. Matt works with the 800response development team to recommend innovative tools, platforms, and coding standards. His key responsibilities include solving technical problems, collaborating with development and management teams, selecting the right development environment, and making sure projects are completed on time. Matt also works closely with the Accounting team and is responsible for maintaining the billing and taxing systems.