We are beyond the days of plain old telephone service (POTS) where businesses had few options for connecting with their audiences. With the digital shift, businesses can now use cloud-telephone services for multiple internal phone lines, Voice over IP (VoIP) bundled with their enterprise-level internet services, and even cellular networks to connect with customers, potential customers, and with employees. As communication is becoming digitized, it may be easy to assume that everything can be done this way. However, there are some things that require a personalized, human touch.
Getting a vanity phone number for your business is one of those things that are better handled in person. Sure there are plenty of telecommunications providers out there who provide toll-free and vanity numbers as well as advanced call routing services. However, these are often set packages that businesses have to choose from. Additionally, there are plenty of do-it-yourself online/cloud providers that can set up toll-free numbers and route calls, but those who go this route might be missing out on the major benefits of working with an agent to configure a complex call routing solution for them.
800response provides personalized service to all of our customers to make sure every business has exactly what they need in their easy to remember vanity phone number. Here are just a few reasons why the 800response difference makes all the difference in implementing a vanity phone number.
Tailored to Each Business’s Need
We have been in the business of vanity numbers for more than 25 years. With so many years of experience helping companies build and market their businesses with vanity phone numbers, our staff is able to tailor a vanity number and routing options specifically to a company’s specific needs. Instead of simply providing a base package for a business, 800response works with companies to identify goals they want to reach by getting a vanity phone number, and then create a plan of action to meet said goals.
Customized Set-Up of a Toll-Free Number
When you go through an online portal to set up a vanity phone number, there may be some pre-set options to choose from. However, this limits the scope of customization for your toll-free vanity phone number. At 800response we go over all possible options available for selecting the right vanity phone number, and configuring it so it is aligned with your business goals. Simply providing the ability to have a person-to-person conversation to navigate all options and customize the set-up and implementation of a vanity number sets 800response apart from many telephone service providers in the industry.
Advanced Call Routing and Call Tracking Capabilities
At 800response, we have robust and complex options for both call-routing via a vanity phone number, and call tracking to measure demographics and calculate ROI with a vanity number. Our technology provides better accuracy than some other providers and can be configured to generate custom reports that contain company-specific business intelligence. Plus, with a support team on hand, any questions about anything happening on the back-end are quickly answered, helping you to move forward with what you do best – running your business.
Going through another provider for a vanity phone number means you get what you pay for.