Since 1993, Laura has been leading the Sales and Marketing Team, as well as Corporate Communications for 800response, overseeing the organization’s customer care programs, implementing strategic sales initiatives, and overseeing the development of strategic marketing programs. Laura plays a key role in developing targeted sales plans based on company goals that will promote growth and customer satisfaction for the organization. In 2011, she played a significant role in launching CallFinder speech analytics, a dba of 800response. Laura is a key figure in product development and user interface design to meet customer needs, along with formulating the pricing strategies for both businesses. She is an integral member of the executive team, leading the strategic growth of 800response and CallFinder to meet the goals of both companies. Laura holds a B.S. in Business Administration from the University of Vermont.