Resource Library

Much More Than Vanity Numbers

Learn why businesses love our unique vanity numbers with call tracking, caller analytics reports, and conversation intelligence solutions.

Browse Our Resources

Here are just a few of our resources to help you learn how our wide selection of vanity phone numbers, call tracking, and caller analytics solutions help our customers improve their marketing and advertising campaigns and boost sales.

Browse our blog posts, case studies, and other resources to learn more about everything we offer at 800response.

Blog

Videos

Case Studies

My experience with 800response and CallFinder has been an absolute pleasure. They were completely invested in tailoring their product to suit our needs. My name is Erin Carmona. I am the Director of First Impressions for BestDentalCareAZ.com. We help dental practices make the most of every opportunity that comes into their practice through marketing ventures and getting their phone to ring. Prior to working with 800response, I was spending an exorbitant amount of time reviewing calls. It was incredibly difficult to keep up and to provide our practices with timely data and with actionable data. We were not giving our practices that immediate data so that they could make immediate change and make the most of the next first impression call they came into practice. 800response and CallFinder has enabled Best Dental Care to monitor the calls in a less subjective way. We use the 800response side to attract calls, to tag calls, to listen to the calls. And then, we use CallFinder reporting as well as the scorecard dashboard. We are just now starting to use the insight dashboard. Being able to see how much silence there was on the call, which side of the call, the amount of overtalk in the call. So, not just the score is important, but it’s that experience. And those insights are helping us see how we can help improve the experience. We’re very excited about where that’s going to take our agents in the future. I feel like we have a better finger on the pulse of what’s happening on the frontline, so that the patient is getting a better experience every single time they call. Empathy and putting yourself in that patient’s shoes is key. Relationships with our customers are what keep them coming back. We’re excited to have our agents take more ownership of their calls by being able to log in and see the reports. It’s that instant gratification for them and their ability to monitor their own performance, which has just been a huge game changer for us. I would absolutely recommend 800response and CallFinder. I think in this day and age, any large corporation that shows the amount of care that they do is absolutely worth doing business with. It’s been a great experience overall.

Erin Carmona discusses how 800response and CallFinder provide timely call data and actionable insights to improve the patient experience for their clients.

Case Studies

Learn how our customers use our vanity 800 numbers, call tracking reports, and conversation intelligence to grow their businesses.

business partners in a meeting

Call Monitoring

business partners in a meeting

Call Tracking

business partners in a meeting

Vanity Number

Recent Blog Posts

Check out our recent blog posts for tips and tricks on how to use our toll-free tracking phone numbers, caller analytics, and call monitoring tools.

  • 855 Area Code: The Guide to 855 Toll-Free Numbers
  • How to Buy a Vanity Phone Number
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