It’s no secret that we specialize in attracting new customers. Not only that, but we help businesses increase sales with tools that monitor and improve every step of the buyer’s journey. As 2021 comes to an end, businesses are looking ahead and exploring ways to improve sales.
So we wanted to share some ways your business can use 800response to generate more sales in the new year. Here are five simple tricks to attracting new customers in 2022.
1. Attracting New Customers with a Vanity Number
To have a successful business, it is imperative that you give people an easy way to contact your business immediately after hearing your commercial or seeing your ad. The best way to do this is with a toll-free vanity number. Initiating a phone call with a memorable number means you are one step closer to a sale.
There are literally thousands of available vanity 800 phone numbers for every business, such as 800-NEW-RIDE or 800-NEW-ROOF or 800-NEW-CREDIT. A vanity number that relates to your business reinforces your brand and gives consumers an easy way to contact you. Most importantly, research shows that consumers have a 45% higher recall of vanity numbers over urls. Placing a vanity number in every ad, and on all materials, including your company vehicles, is proven to attract business.
2. Create a Profile of Your Optimal Customer
While your toll-free vanity number increases your ability to generate leads and sales, you need to have a clear profile of the customers who contact your business. Our Consumer Profiles report delivers key demographic data on your callers, such as average home value and mail responsive buyer info, to help you target high-value customers. Once you’re able to create an accurate profile, then you can adjust your ads, and even the keywords on your website, and start attracting new customers.
3. Optimize Campaigns Bringing In More Customers
In order to successfully bring in the right customers, you need to make sure you have a call tracking system in place to measure cost-per-lead for your campaigns. This will also help you improve ROI. When you activate a vanity 800 number with us, you also get comprehensive call tracking tools. For more information on our call tracking capabilities, read 7 Ways 800response Outperforms Google Ads Call Tracking.
4. Gather Intel on Your Customers with Analytics
We all know the old adage, “The Customer is Always Right.” But what if you don’t know what your customers think about your business? There’s no better way to get this intel than using interaction analytics. Leveraging an automated call monitoring system gives you the data to start attracting new customers.
But make sure you know how to use that information. We can also help with this. Check out this case study with Kohler for one of the best examples of how to use our solution to give customers what they want. Now all you need is a seamless process for handling incoming calls.
5. Get a Handle on How Your Agents Handle Calls
When combined with consumer profiles, CallFinder’s speech analytics solution provides the best intel on how your sales agents handle incoming calls. Scrutinize how your calls are answered, how much time callers spend on hold, and how they are greeted by a sales person once connected. Improving these KPIs will improve the customer experience, boost customer loyalty, and ultimately increase your bottom line revenue.
Learn how you can attract new customers in 2022. Schedule your 15-minute demo today!