800response is proud to be a premier provider for the National Association of Professionally Accredited Contractors (NAPAC). This organization works exclusively with top businesses in the home improvement industry to provide customers with the best products and services.
NAPAC contractors have access to an elite network of providers for marketing and other services. By providing access to these services, NAPAC helps its members grow their business while reducing costs. NAPAC offers a variety of benefits to its members. And as a NAPAC provider, 800response works with its members in the following ways:
Improve Lead Generation
NAPAC members receive exclusive lead generation tools for both on and offline marketing, plus lead generation training. At 800response, we provide the largest collection of toll-free vanity numbers available today. We know custom 800 numbers increase inbound leads because studies show that vanity numbers are 14 times easier for people to recall than numerical phone numbers. This increases inbound calls by 25 to 50% when used in multi-level advertising campaigns.
Vanity numbers also distinguish businesses from their competitors while increasing brand awareness. And with a wide variety of toll-free prefixes and vanity numbers for doors, windows, roofs, siding, and any other aspect of home improvement, you can easily find the right number for your business.
Boost Ad Campaign Performance
In addition to generating more leads, 800response offers campaign insights home improvement contractors can’t get anywhere else with our lead tracking metrics.
Keep tabs on the performance of your marketing campaigns with in-depth data on each call using our call tracking solution. This includes caller demographics, top area codes and zip codes, times calls came in, and much more. And you get all that data wrapped up in detailed reports to give you a 360-degree view of your call volume.
Want to reach your ideal customers with even more targeted advertising? 800response’s consumer profiles offers 13 additional customer data points for every call, including dwelling type, home ownership, home value range, etc. Our customers use this vital information to get more high-quality leads from their advertising strategies.
Enhance the Customer Experience
NAPAC and 800response know that providing an exceptional customer experience is crucial for any business’s success. For instance, NAPAC requires its members to have zero unresolved customer complaints. And 800response can help customers meet that requirement with our advanced features, such as CallFinder’s automated call transcriptions for every incoming phone conversation.
Our customer analytics solutions have everything you need to understand and improve CX. Easily search for keywords and phrases to identify customer pain points, competitor mentions, and even which agents need more training. Additionally, CallFinder’s sentiment analysis and overtalk detection provide a snapshot of the customer sentiment and agent performance on each call.
As a NAPAC member, you can use 800response’s interaction analytics tools to guarantee a consistently exceptional customer experience. As a home improvement contractor, you won’t ever need another solution to grow your business.
Where Do I Sign up?
To qualify for NAPAC membership, your business must have a minimum of seven years as a specialty remodeler. You must also have the proper licenses and insurance. NAPAC memberships are 100% risk-free and come with amazing benefits, such as working with high-quality service providers like 800response. Click here to see if you qualify for NAPAC.
800response’s versatile suite of lead generation and customer analytics solutions are perfect for home improvement businesses. If you’re ready to move leads quickly through the sales funnel and convert them into loyal customers, ask for a custom quote of our solution.
Or you can contact an Account Specialist to learn more about the benefits of partnering with NAPAC and 800response, or schedule a demo by clicking on the button below!