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Call Tracking with Local 800 Numbers

But how do you use call tracking with local 800 numbers? This post will tell you everything you need to get started.

There are several ways to track campaign performance, depending on the type of advertising you use and the call-to-action (CTA) in your ads. For example, if you run online ads, like pay-per-click (PPC) campaigns or banner ads, you can use unique toll-free numbers to track clicks and incoming calls. But, if you run traditional ads, like radio or billboard campaigns, you’ll want to use a more memorable phone number. … Read more » 

Why Use Call Monitoring?

The importance of call monitoring on your 800 number is astounding, especially when it comes to customer service. Great customer service is critical to maintaining and expanding your sales. With call monitoring, you can listen to incoming calls to ensure quality customer care, script adherence and to hear your customer’s reactions first hand. Hearing customer reactions helps you make changes in script or customer handling policies to make them more pleasing to the public…. Read more » 

Build Your Business Reputation On Your 800 Vanity Numbers

Phone numbers have become much more than just a way for customers to contact a business. While that is one of their functions, using 800 vanity numbers has become an important marketing tool for businesses as well. If you’ve never considered utilizing the power of a vanity number for your company, you’ll find that it makes building your business reputation even easier.

First of all, customers appreciate knowing that a company has an 800 number. When that number is easier to remember, that makes it all the better. Customers relate 800 numbers to free phone calls. Even though many customers use cell phones or have unlimited long distance calling on their house phones, older customers especially appreciate them because they don’t have to worry that a phone call to your business is going to cost them a lot of money…. Read more »