Know Who Calls Your Business (or clients) with a Vanity Number and Call Tracking
Do your clients know who their customers really are; like their call patterns, purchase trends, satisfaction level, household income and home value? Where do they tend to live? And, what time of day do they tend to call?
Call tracking services provide the accurate insights to answer many of the business questions that run through the minds of executives every day, and that are discussed during management meetings:… Read more »
Fun Pet Facts from Vermont – Home State of 800response
The American Veterinary Medical Association (AVMA) recently released its U.S. Pet Ownership & Demographics Sourcebook, revealing which states have the largest number of pet owners and which have the fewest.
– 70.8% of Vermont households owned a pet.
– 49.5% of Vermonters owned a cat…. Read more »
800response Customers Win Advertising Awards for Use of Vanity Numbers!
Introduced in 2005, the Bull’s-Eye Ad Awards allows us to pay tribute to our customers and their agency partners for demonstrating advertising prowess in using vanity 800 numbers, the most effective response-generating method, to execute and track successful advertising campaigns. This was the 8th year of the Bull’s-Eye Ad Awards. Previous years’ winners include Window World locations, NextCare Urgent Care, CellPlus, Owens Corning, plus many other small, or local business across the country, including auto dealers, home improvement/remodeling companies, and other companies from various industries…. Read more »
Expanded Inventory of Custom 800 Numbers
We recently expanded our inventory of powerful consumer response tools. There are eight new Custom 800 numbers for you and your clients to feature in advertising campaigns:
Generate higher call volumes, more leads and more sales for your clients. Present them with one of these unique consumer response tools today!
Search our online directory for the best available vanity 800 numbers today for your clients’ campaigns in 2013! Or contact us and an Account Manager will search our inventory for you!… Read more »
Reasons Your Small Business Needs Call Recording
Call recording can be a useful business tool for many reasons. Although it is important that callers know their call is recorded and monitored, recording can offer several ways to improve the customer service experience.
Capturing Information
Call recording can allow you to collect information without asking a caller to repeat it multiple times. A recorded call can be passed along to another employee or administrator who is the most appropriate person to return the call, supporting an appropriate customer response. Also, recorded calls can allow follow-up. Lost leads can be regained, by accessing recorded return phone numbers or appropriate contact information and using it to discuss concerns with a potential client or customer.… Read more »
Meet the Vanity 800 Experts of 800response
We just wanted to share a bit about the people that make up 800response. Here is a company photo of all of us! Many of you who are customers should call your Sales and Customer Service reps here to go through the photo and put a face to a name!