Your business is not only your lifeblood and your pride and joy, but it is an extension of your personality. You’ve taken painstaking efforts to come up with a catchy brand name. Do you think business names like “Carl’s Pain in The Glass” windshield repair, “Lord of The Fries”, and “Florist Gump” just name themselves? Of course not! You’ve even taken the time to come up with a catchy slogan, a catchy URL, maybe even a catchy mascot.
This begs the following question; Why wouldn’t you take the time to find a memorable and catchy phone number for your customers to easily remember and call you?… Read more »
Do your clients know who their customers really are; like their call patterns, purchase trends, satisfaction level, household income and home value? Where do they tend to live? And, what time of day do they tend to call?
Call tracking services provide accurate insights to answer many of these business questions that run through the minds of your clients, and that are discussed during management meetings:… Read more »
Vanity 800 numbers are significantly easier for people to remember than a numeric phone number, either local or toll-free. In fact, a consumer research study shows a vanity 800 number has an average 75% higher recall rate among consumers than a numeric toll-free number, and a 57% average higher recall than a web address.
Here’s a small sample of the vanity numbers we have available:… Read more »
Welcome to one of the most original markets available to offer you our help! With our tailored and imaginative phone numbers, it is always difficult to get your company out of the public’s thoughts! Try a vanity phone number to make your company 25-50% more visible to the searching customer. You can find a vanity number for almost every industry. Put in Water Bed and the machine will come back with a thorough list of appropriate phone numbers, such a 1-800-New Beds. Is that not a more memorable phone number than a boring strip of numerals?… Read more »
As a follow up to yesterday’s post, we wanted to share when it is best to use which type of phone number, as they all have their strengths.
Something to consider, when choosing which type of phone number to use in advertising strategies, is what type of media is being used in the campaign; radio, television, outdoor, print, or digital.
For broadcast media, like radio advertising, and for outdoor media like highway billboards, both of which are fleeting and “in the moment,” it is important to use a phone number that will be easy to remember at a later date, and which does not need to be written down. This is where a vanity 800 number will work best…. Read more »
The phone is the original direct response method and one that is still very much alive today. A recent study conducted by American Express Co. finds that 90% of respondents said they still want their inquiries handled by live representatives over the telephone. And, a BIA/Kelsey & Constat Local Commerce Monitor Wave study found that 65% of businesses rate phone calls as their highest quality lead source.
US consumers prefer to resolve their customers service issues using the telephone (90%), face to face (75%), company website or email (67%), online chat (47%), text message (22%), social networking site (22%) – Source: American Express 2011 Global Customer Service Barometer… Read more »
If given a choice between a company that has an easy to remember phone number and one that needed to be looked up, most consumers will go with the company that uses 800 vanity numbers.
If given some thought, it’s a lot easier to remember 1-800-MY-PIZZA than it is to remember 1-800-697-4992. That may sound like an easy number to remember but if someone is wanting to order a pizza the number may be on the tip of their tongue but they just can’t remember. So, they call 1-800-MY-PIZZA instead…. Read more »
Implementing call recording that is enabled with speech analytics technology into daily operations provides enormous value to the business overall, as well as to the many departments within a company that field incoming calls, which hold a wealth of valuable business information. With a vanity number, your business will get more incoming calls. Then, call recording and speech analytics technology will allow you to search and analyze calls for key content that will deliver additional business intelligence and close knowledge gaps, all while making your business more successful and profitable…. Read more »
There are hundreds of powerful vanity 800 numbers available, despite the rumblings that the availability of vanity 800 numbers has been depleted.
Here are some valuable numbers, for example:
Do you have a vanity number in mind for your business? One you’ve been looking for and have been told that it’s not available? If so, use our online directory to search for the vanity number – just type it into the search box. Or, contact us and an Account Manager will help you identify the best number for your business based on business type, products you sell, services you offer, your company name, etc…. Read more »
With a vanity 800 number, you get more incoming calls as a result of your advertising. But, you have to make sure you put the vanity number in your ads! All of them….like radio, television, print, outdoor billboards, bus wraps, fleet vehicles, etc.
Once you start doing that, and getting more calls, you need to have a monitoring system in place so you can keep track of what the customer experience is like so you can make improvements and elevate your business to the highest level, improve operations, and revenue…. Read more »