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800response Makes Capterra’s 2021 Shortlist for Call Tracking Software

Making Capterra’s Shortlist report is a tremendous achievement for 800response. According to Capterra, this new report replaces their Top 20 report with one major difference: “Where the Top 20 was a flat list, Capterra Shortlist plots the top products on a chart, allowing buyers to easily see which products are strongest on each component.”

Not only does this change acknowledge the “nuance and individuality of buyer preferences,” making it easier for buyers to find the right software; it also eliminates the “arbitrary requirement” of Capterra’s Top 20 reports by selecting only the top-scoring products in that category…. Read more »