Address
38 Eastwood Drive, Suite 401
South Burlington, VT 05403
Work Hours
Monday to Friday | 8AM—5:30PM EST
See how medical practices, health systems, and other providers use memorable phone numbers and call tracking to measure which campaigns bring in new patients, route calls to the right location, and make sure no appointment request goes unanswered. Learn more about our call tracking solutions for healthcare providers.
Client Profile The Confirmation Manager, who oversees the company’s call center, coordinates agent schedules and measures agent performance against the company’s goals. The business has 30 agents who field over 3,000 inbound calls each month. Prior to implementing a speech…
Client: Biopharmaceutical company focuses on the development of oral small molecule drugs for major unmet medical needs in male and female health. Their marketing agency has specialized in strategic message delivery for over 22 years, and develops media strategies that…
Client: President of Advertising Agency for Hospice Provider – Midwest Background: The hospice provider has 10 locations, in 10 metro markets. Each location was executing their own advertising campaigns, and taking incoming calls to their individual local phone numbers. Challenge:…
Client: Reproductive Clinic & Advertising Agency – Southeast Background: An advertising agency has been working with a leading fertility center on the East Coast for eight years. Before bringing the agency on board, the practice was running print ads and…
Client: Clinical research company – CA The company conducts research studies in conjunction with major pharmaceutical companies. Since 1994 they’ve conducted over 200 clinical studies covering a wide range of medical conditions including ADHD, COPD, and diabetes. The company’s agency…
Client: Director of Marketing & Advertising – Midwest Background: Heath care provider with over 50 locations receives thousands of calls each month. Challenge: Maintain top-of-mind awareness within their communities and be the first provider people think of when they need…
Client: Independent Insurance Broker – Southeast Background: Blue Cross Blue Shield insurance broker recently moved to a new market. The company educates people of their choices and helps them navigate the process of buying the right health insurance protection. Challenge:…
Client: Marketing Agency and Cosmetic Surgeon – SC Background: The physician at a cosmetic practice is well-known in her area – referred to as the “expert” on local television stations. She offers Thermage – “the lunchtime face-lift” and other non-invasive…