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If you are not monitoring your calls in today’s customer-centric business landscape, you’re missing out on a ton of insights. And every interaction counts. While digital channels continue to grow, phone calls remain a crucial touchpoint where complex issues are…
In today’s digital age, businesses strive to optimize every aspect of their marketing and customer service strategies. Among the many tools available, call tracking numbers stand out as a powerful yet often underutilized resource. Call tracking numbers are unique phone…
Companies that advertise with a vanity 800 number can expect to increase response rates by 30% to 50%. Why? Vanity numbers, like 1-800-NEW-ROOF, are easy to remember. In fact, a vanity phone number is 14 times easier to remember than…
We’ve said it before, but it bears repeating: Companies that use unforgettable vanity 800 numbers with call tracking services in their advertising and marketing materials increase response by 25–50%. And that’s just the start of the benefits you’ll enjoy when…
Are 877 Numbers Really Toll Free? There are quite a few misconceptions about 877 toll free numbers. The most common is that they are not truly toll free, which they are. Or some people think they are not as effective…
You’ve probably heard ads with vanity numbers. During the ad, the company always provides a means to contact them via phone. If you’re a potential customer in the market for what the company is advertising, you only have until the…
What Are Consumer Profiles? Do you know who your customers really are? Like their call patterns, purchase trends, satisfaction level, household income, or home value? Where do they tend to live? And, what time of day do they tend to call you?…
In today’s data-driven world, companies rely on customer analytics software more than they ever have in order to refine their strategies for keeping up with customer demands. According to an IBM consumer report, 82% of consumers around the world still…
